FGDL Technical Help

FGDL Technical Help

For general ARC/INFO, ArcView, ArcExplorer, or other GIS software application (MapInfo, Intergraph, etc.) questions please refer to the online documentation or call that software's Technical Support.

In order to get help for your FGDL problems in the quickest manner, please seek help in this order:

This documentation and any on-line help files that came with your FGDL CD-ROM(s)

The FGDL website - http://www.fgdl.org/fgdl.htm
You'll find that this site should answer most of your FGDL questions. This site provides links to the latest downloadable FGDL extension and other GIS software. It also links to:

FGDL Frequently Asked Questions....... www.fgdl.org/fgdlfaq.html
Ordering FGDL Data....... www.fgdl.org/order.html
The FGDL Mailing List
Look to www.fgdl.org/fgdl-l.html to find out how to subscribe to this e-mail-based mailing list. The fgdl-l mailing list will provide a forum for FGDL users to exchange questions and ideas related to the FGDL.

E-mail to the FGDL person who can help you:

ArcView or ArcExplorer problems should be sent to ESRI............http://www.esri.com/
Problems with your order, corrupt or unreadable CD's....... problems @ fgdl.org
FGDLView problems................ apps @ fgdl.org
Shapefile, coverage, dbf, or grid problems............. data @ fgdl.org
Aerial photos, or satellite imagery problems........... image @ fgdl.org

Mail us a letter:

FLORIDA GEOGRAPHIC DATA LIBRARY
431 Architecture
PO Box 115706
Gainesville, FL 32611-5706

Please note: We are a small university laboratory and have a limited staff. We will do our best to answer your questions in a timely manner. Thank you for your support.